Cookie Policy

1 What are Cookies & Local Storage?

Cookies are small text files placed on your computer, tablet, or smartphone when you visit a website. Along with cookies, modern web applications may utilize browser Local Storage and Session Storage to store essential state information safely.

These technologies allow our systems to recognize your device, remember that you are logged in, and maintain a seamless user experience across pages.

2 How We Use Cookies on True Match

We use cookies and local storage for the following core reasons:

• Authentication & Security: To keep you signed in securely, verify legitimate sessions, and defend against unauthorized access or cross-site request forgery (CSRF).
• Preferences & User Experience: To remember your selected language, theme settings, or dismissible notices.
• Performance & Diagnostics: To detect page load bottlenecks and ensure smooth streaming of preview media and socket events.

3 Categories of Cookies We Use

A. Strictly Necessary / Essential Cookies

These cookies are required for the website and app to function. Without them, secure authentication, session management, and server routing cannot be provided. These cannot be disabled through normal site toggles.

B. Functional & Preference Cookies

These cookies allow us to remember decisions you make (such as maintaining filter presets, closing banner notices, or remembering your sound preferences in web chat).

C. Performance & Analytics Cookies

These provide aggregated, anonymous analytics regarding which sections of our landing page or web app receive traffic, helping us diagnose technical errors and improve page speed.

4 Third-Party Technologies

We partner with trusted service providers who may set cookies when you interact with specific features:

• Payment Processors (Razorpay / Play Billing): Used strictly during checkout to verify secure transactions and prevent payment fraud.
• Typography & Icons (Google Fonts / Bootstrap CDN): Loaded to deliver modern, responsive visual assets.

5 Managing Your Cookie Preferences

You have full control over cookies on your computer or mobile device:

• Browser Settings: Most web browsers (Chrome, Safari, Firefox, Edge) allow you to view, delete, or block cookies via browser settings.
• Incognito / Private Browsing: You can open an incognito window, which deletes all session cookies once you close your browser.
• Note on Blocking: If you choose to reject strictly necessary cookies, some features of True Match (such as staying logged in) will not function properly.

6 Questions & Support

If you have questions regarding our use of cookies or privacy practices, please contact our support desk: